Good morning, HDS community. You may have heard about the recent global IT outage that is affecting various businesses worldwide. We want to provide you with the latest information on this issue and reassure you that our services remain largely unaffected.
Overview of the Global IT Outage
The outage began late Thursday, July 18, 2024, and has impacted numerous sectors, including airlines, banks, and other businesses. This disruption was caused by an update to CrowdStrike Falcon, a cybersecurity software, which led to unexpected rebooting of systems and operational disruptions.
Impact on HDS
We want to reassure our clients and partners that Housing and Development Software and HDS Allita do not use the affected CrowdStrike Falcon software. Therefore, our core services and software systems should not be directly impacted by this outage. Our commitment to providing reliable and secure services remains steadfast.
Ensuring Your Security and Continuity
At HDS, the security and continuity of our services are paramount. Here are the steps we are taking to ensure minimal impact:
- Continuous Monitoring: Our IT team is closely monitoring the situation and is in constant communication with our third-party service providers to ensure any potential issues are swiftly addressed.
- Client Support: Our support team is available to assist you with any concerns or issues you might encounter. Please contact us if you notice any irregularities in our services.
We are committed to maintaining the highest standards of service and security for our clients. Thank you for your continued trust in HDS. We will keep you updated with any further developments regarding this situation.
If you have any questions or need support, please feel free to reach out to us.